£21,950 - £23,758 inclusive of outer fringe allowance per annum
25 hours per week (Monday to Friday)
Welwyn Hatfield Borough Council pride themselves on their commitment to their people – striving to ensure that each and every employee feels valued and happy in their work. Employees are empowered to influence and transform the services they deliver, no matter what level they’re at.
The council have developed a ‘One Team’ approach to working and this relies on each and every person working collaboratively to deliver shared goals. To be a positive influence on this environment, you’ll need to be able to support others and be a genuine team player.
What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results.
This is a key role and it will be up to you to provide a customer focussed, proactive, comprehensive and high quality administration service to support the delivery of the tenancy, neighbourhood and estate management functions to tenants and leaseholders across the borough.
You’ll deliver our promise of being a high quality landlord through a customer focused approach that supports the Neighbourhood Officers in delivering an excellent responsive service to customers, providing high quality administrative and technical support, taking the lead on allocated administrative processes as necessary.
This is a role that has a lot of variety, but will be very rewarding enabling you to work with residents and local communities to make a real difference.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
Closing date for applications is 3 October 2021
Assessments will be held on 8 October 2021.
Interviews will be held on 14 October 2021.