This Vacancy has closed.
Welfare Officer
  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/560/17309
  • Published: Wed 29/09/2021, 0:00 AM
  • Closing on: Mon 18/10/2021, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 37
  • Salary: 22,183 - 24,491
  • DBS Check: No
  • Location: BN1 1JP

More Information

Welfare Officer

Job introduction

Scheme based Welfare Officer providing high quality advice and signposting to support  to clients in temporary accommodation, including complex financial, health and social issues. Supporting clients to feel settled in their temporary accommodation and to move on successfully to a settled home.

Hartington Road is a new housing scheme providing short- term emergency accommodation to 38 households. Welfare Officers primary function is to support clients to feel settled in their temporary accommodation and to move on successfully to a settled home. The role involves providing high quality advice and signposting to support clients on complex financial health and social issues.

 Interviews will be held remotely via Microsoft Teams or Skype call.

About the role

The Temporary Accommodation Service work throughout Brighton and Hove and East and West Sussex to manage accommodation and support tenants in accommodation.

We are recruiting for a scheme based Welfare Officer to join an existing team in our new housing scheme. Your primary function is to assist people living in short- term emergency accommodation to live independently and manage their temporary accommodation and provide support with their onward move into settled homes. The job entails proactively engaging with homeless households in Hartington Road, carrying out welfare checks and referring for additional support where required.

Direct experience of working in housing is not necessary, far more important is a caring attitude and empathy towards people who have found themselves in insecure housing situations.

You should have understanding and knowledge of the issues and barriers facing homeless people in Brighton and Hove and of welfare rights and benefits.

As part of your application, you will need to complete your education and work history and upload a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Supporting statement guidance ( as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see for more information on the Skilled Worker Visa.

Company information

Please note that this post is subject to a Basic Disclosure Criminal Records Check.

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.