HOUSING INCOME AND LEASEHOLDER MANAGEMENT
INCOME ACCOUNTING ASSISTANT
Salary NS4 £18,933 - £19,312 per annum (Pay Award Pending)
37 hours per week
We are now recruiting for an Income Accounting Assistant to join our Income Management team. You will participate in all aspects of income accounting administration and will provide advice and guidance to tenants where appropriate.
As an employer, we can offer the successful candidate enrolment in to a local government pension scheme, flexible hours, agile working, a generous annual leave entitlement that increases with service and discounted gym membership. In addition to this, you will be working with a friendly, professional and experienced team who are passionate about supporting our tenants.
Working within the policies and procedures set out, you will undertake the administration of rent accounts, the processing of rent refunds, and the calculation / processing of direct debit applications and related tasks. You will also liaise with tenants to make arrangements to clear balances and with external agencies regarding rent and rent payments. As part of your role, it is important that you maintain confidentiality at all times and that you ensure you deliver an effective service fairly and without discrimination.
We are looking for someone who is able to work accurately and to deadlines, is able to prioritise their work and who is able to communicate with people using tact and sensitivity. The successful candidate will also have a high level of numeracy and be committed to providing good customer service. You will also be educated to GCSE, or equivalent, grade C/4 or above in maths and English and will have some previous experience working in an office environment.
Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare a disability (as defined under the Equality Act 2010) will be guaranteed an interview provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specification on their application form.
For an informal discussion about this post, please contact David Price on 01636 655538 or email@example.com
Closing date for receipt of applications is 12 noon on 29 October 2021
Interviews will take place week commencing 8th November 2021