This Vacancy has closed.
Divisional Applications Client Officer
  • Employer: London Borough of Tower Hamlets
  • Reference: LBTH/21/169377
  • Published: Tue 19/10/2021, 10:10 AM
  • Closing on: Sun 31/10/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £45,494-£48,576
  • DBS Check: No
  • Location: Tower Hamlets

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Divisional Applications Client Officer

Divisional Applications Client Officer (Grade K: £45,494-£48,576)


Role Purpose

The successful candidate will provide a crucial client role for all of Planning and Building Control’s digital systems, new and existing, adding capacity and focus to the ICT relationship to make sure we get the right solutions.

Key Responsibilities

Key responsibilities will include analysing needs with client service managers and divisional business plans to identify any future ICT application requirements and provide advice on, and input to any decisions on the future and on-going use of the Division’s ICT applications.

You will be the key link ensuring that the division’s business plans and requirements are discussed with and approved by corporate ICT and solutions developed to meet business and on-going service needs, both at optimal cost and in accordance with corporate ICT strategy.

You will also be responsible for developing and defining divisional service requirements and enable performance monitoring of the operation of any Service Level Agreements relating to all Divisional ICT systems and service standards.


You will have a strong working knowledge and understanding of the value and application of digital solutions in local government

You will understand and interpret business requirements and provide innovative, logical and imaginative approaches to problem solving and developing solutions including exploring use of automation tools and advising Head of Service.

You will have project management and knowledge of agile project management delivery, as well as extensive experience of partnering, liaising and negotiating with a corporate ICT service, either in public or private sector setting.

Knowledege of relational databases, understanding of maps and ICT solutions and an awareness of planning and building control services and/or the emerging PropTech sector will be an advantage

Additional Employee Information

 The Council is looking to fill this position on a permanent basis. We are seeking someone who is able to demonstrate an understanding of object orientated programming and implementation. You will need to possess the ability to deal collaboratively with colleagues both within and across the organisation and externally. Technical knowledge of application development and programming skills including knowledge of SQL, will be an advantage.

For an informal discussion please contact the Head of Service Divisional Digital, Commercial and Innovation Unit Umbreen Qureshi on

Applications close 31 October 2021, and interviews will take place between 8-12 November 2021. 

Tower Hamlets is a modern, forward thinking local authority, offering flexible working arrangements, generous annual leave, local government pension scheme and other staff benefits. 

Application Details

All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted. Internal employees should apply via the council's Intranet. External applicants apply via the Council's website