This Vacancy has closed.
Library Assistant
  • Employer: Surrey County Council
  • Reference: orbis/TP/2485/19176
  • Published: Fri 26/11/2021, 14:34 PM
  • Closing on: Sat 18/12/2021, 23:59 PM
  • Working Pattern: Part Time
  • Hours: 30.0 hours per week
  • Salary: £16,185 per annum for working 30 hours per week (£19,422 FTE)
  • DBS Check: No
  • Location: Redhill

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Library Assistant

The starting salary for this role is £16,185 per annum based on a 30 hour working week (two week rota basis).

This role is based at Redhill Library, Warwick Quadrant RH1 1NN and Merstham Library, Merstham Community Hub, 2a Portland Drive RH1 3HY.

Surrey is one of the largest county councils in the UK and has over 50 libraries across the county. Our library teams deliver a range of services to all members of the public. Times have changed from when all that libraries offered was to lend books and access to a reference collection. Now, in addition to lending books and providing a range of online reference resources, we also hold computer classes, Rhymetimes and Storytimes, and various other events such as Minecraft sessions and Code Clubs. We are able to offer a range of services including library services for the elderly or disabled.

We are looking for a friendly and enthusiastic person to help us promote and deliver a first class library service for the people of Surrey.

As a Library Assistant, you will be responsible for delivering children’s activities including Rhymetimes and Storytimes, and supporting other library events, for example author talks and IT sessions for customers. In the absence of a senior member of staff you will take responsibility for the building and the day to day delivery of the service. In this role, you will also support weekend staff, volunteers and volunteer activities. This role will involve periods of lone working.

Educated to GCSE level or equivalent, you will have good computer skills, with the ability to support library customers with MS Office and other IT applications. Confident in managing your own time and workload, you will also be able to use your initiative and work accurately under pressure. Alongside this, you will have a basic understanding of working in a library as well as a positive attitude towards training and development.

To be shortlisted to interview for this position your application will clearly evidence:
Experience of working within a customer service environment.

  • An ability to work effectively under pressure in a busy multi-tasking environment, independently as well as part of a team.
  • An interest in, and an enthusiasm for, books and reading, information delivery, and virtual services.
  • Flexibility towards work patterns.

If you thrive on variety, have excellent customer care and communication skills, and are willing to have a go at a wide range of tasks, you will find this an enjoyable and satisfying role.

Please note that the attached rota is subject to temporary or long-term revision, when required, to meet the needs of the library service, including occasionally covering until 7pm.

Although based at Redhill Library, you will work regularly at Merstham Library, and when required at Caterham Hill, Caterham Valley, and Oxted Libraries. You will travel to other locations to support the wider library network as required. There are no staff parking facilities at libraries in Surrey, however there are pay and display car parks close to most locations. If using public transport, please check what options are available for you to travel to individual locations, and when making your application, consider your travel costs and arrangements.

For more information about our libraries please visit our website.

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Additional Information

The job advert closes at 23:59 on 05/12/2021.

Interviews will take place on Friday 10/12/2021.

Please note this is a 6 month fixed term contract or secondment opportunity to provide maternity cover.

Contact Details

For an informal discussion about this role please contact Madeline Reilly by e-mail at madeline.reilly@surreycc.gov.uk, or John Miller by email at john.miller@surreycc.gov.uk.

We look forward to receiving your application. 

Benefits

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave (pro rata for part time staff), rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.