This Vacancy has closed.
Head of Family Support
  • Employer: Spelthorne Borough Council
  • Reference: 977
  • Published: Thu 02/12/2021, 10:40 AM
  • Closing on: Tue 04/01/2022, 12:00 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: Personal salary up to £71,000 depending on skills, qualification and experience plus an essential car user allowance
  • DBS Check: Enhanced
  • Location: Council Offices - Knowle Green, Surrey

Vacancy Location

More Information

Head of Family Support

Family Support Team

Personal salary up to £71,000 depending on skills, qualification and experience plus an essential car user allowance

Full Time: 36 hours per week

This post is subject to an enhanced Disclosure and Barring Service check

Employed by and based at Spelthorne Borough Council.  

Travel will be required within Surrey, in particular, Spelthorne, Elmbridge and Epsom and Ewell

This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy.

Family Support Programme

Elmbridge, Epsom and Ewell and Spelthorne Borough Councils have joined together to deliver the Family Support Programme on behalf of Surrey County Council.

The North East Surrey Family Support Team is part of a wider Family Service to support families with children aged 5 -18 that are the most vulnerable.  The programme will provide targeted help, building on the Family Resilience model, based on early intervention and support.

The Family Support Team is part of a local integrated system and a wide range of partners that build family resilience, improving the life chances of the most vulnerable children.

The Family Support Team achieves this by:

  • Offering targeted help to support families at the right time as part of an early help plan;
  • Coordinating targeted help and taking the lead practitioner role where appropriate for families needing a multi-agency response;
  • Participating in a multi-disciplinary plan as part of specialist support for   

     families in crisis.

  • Contributing to a co-ordinated borough/district parenting offer for families;
  • Working in partnership with Family Centres, Targeted Youth Support and Children’s Social Care to meet the needs of the whole family.


We are looking for a highly motivated and forward thinking Head of Family Support to lead a passionate and committed team.  This role will provide leadership and operational oversight of a range of services including family support, resettlement of refuges and social work placements. 

You will be an experienced team manager with a background of working with vulnerable children, families, statutory and voluntary agencies preferably within Early Help and Social Care Services.  You will have a demonstrable commitment to multi-agency working as a way to support families.

You will have an excellent understanding of the interventions that can support families to make changes and improvements together with developing new ways of working that can bring about positive change to families.

Being skilled in building and maintaining positive relationships, effective communication, teamwork and able to evidence sound concise judgement is essential.

As well as being educated to degree level or equivalent, you will hold a recognised, relevant professional vocational qualification in Social Care, Housing, Education or Youth Work.  

In return we can offer excellent conditions of service with a benefits package that includes pension scheme, free car parking, employee assistance programme and at least 23 days paid leave.

For an informal discussion about the post and further information, please contact Charlene Edwards on 07740 030763.

Closing Date:    4 January 2022(Noon)

Interview Date:  To be confirmed

For full information and to apply online go to or . Alternatively, please contact Recruitment Services on (01784) 444263 (answer phone) quoting reference number 977.

Unfortunately, we are unable to reply to all candidates.  If we have not contacted you within three weeks of the closing date then your application has been unsuccessful. Shortlisted candidates will be contacted by email.  CVs can only be accepted in support of a completed application form.

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