This Vacancy has closed.
Housing Adviser
  • Employer: Shelter
  • Reference: .
  • Published: Thu 02/12/2021, 14:55 PM
  • Closing on: Tue 04/01/2022, 23:30 PM
  • Working Pattern: Full Time
  • Hours: To be confirmed
  • Salary: £23,847 pa + excellent benefits
  • DBS Check: No
  • Location: Blackburn, Lancashire

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Housing Adviser

Fixed term contract until 30th September 2022

Blackburn Central Library

Closing date: 04 January 2022 at 11.30 pm

Do you have recent experience of providing specialist level housing advice? Then join Shelter as a Housing Adviser and help ensure our clients get the support they need.

This role is being advertised as a Housing Adviser but on appointment your job title will be Advice, Support & Guidance Worker.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. 

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

As a Housing Adviser, you will deliver an integrated advice and support service focused on homelessness prevention and tenancy sustainment. This will involve initial housing needs assessment, developing support/case plans, accompanying clients on property visits, assessing their affordability and suitability, supporting clients to move into their home and setting up budgeting plans and bank accounts.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
To succeed, you’ll have experience of providing specialist housing advice and supporting people with multiple disadvantages . We’ll also be looking for a proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory and experience of preparing, planning and delivering group training sessions. You will be able to manage a caseload, adhering to multiple deadlines and utilising and applying legislation to your day to day casework. Experience using various IT packages is also important as you will be required to input client data and communicate using various platforms.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.