This Vacancy has closed.
Support Officer
  • Employer: Hertfordshire County Council
  • Reference: HCC20579
  • Published: Tue 02/08/2022, 13:58 PM
  • Closing on: Sun 21/08/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Starting from £19,650
  • DBS Check: Enhanced
  • Location: East Herts , Hertfordshire

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More about this employer

Support Officer

Job Title: Support Officer
Location: East Herts
Starting Salary:  £19,650 
Hours: 37 per week
Contract: Permanent

Diversity: We are an inclusive employer and value a diverse workforce 

Job Duties:

HCC Services for Young People’s purpose is to enable young people to succeed through the delivery of targeted prevention and early intervention to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. It supports young people who are challenged in education, their communities or home life to ensure a successful transition to adulthood.

We are looking for an enthusiastic and flexible Support Officer (Administration) to work as part of a team with a senior support officer, team leaders and a team manager. You will be expected to provide a full range of administrative and general office duties including diary management, updating and managing computer databases, spreadsheets and management information systems, processing invoices and timesheets, producing presentations, publicity leaflets and fliers.  The post holder will also be required to be proficient in the use of social media, including Twitter and Instagram to promote the work of Services for Young People.

Good IT, verbal and written communication skills are essential, and the role requires a high level of confidentiality, patience and accuracy. A quick learner, you will need to be organised, able to use your own initiative and prioritise your workload and be confident working in an office environment.

Flexibility and the ability travel so as to be able to work at other sites within the Broxbourne East Herts Welwyn Hatfield districts is required.

For an informal discussion please contact Helen Sutcliffe, Senior Support Officer, Broxbourne East Herts Welwyn Hatfield  on 01438 843347 or email

Closing date:  Sunday 21st August 2022

Interviews: Wednesday 14th September 2022


Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes


Application Information


How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.

Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here

Driving Roles Only: As part of this role, you will be required to travel to other HCC Sites/Residences either using your own mode of transport or a company car. In light of this, the ability to drive and/or travel around the County is required for this role a DVLA check will be required on appointment.

Women Only for Care Homes Only: We wel­come ap­pli­ca­tions from every­one ir­re­spec­tive of gen­der, however as women are cur­rently un­der-rep­re­sented in this particular area, we would en­cour­age ap­pli­ca­tions from mem­bers of this group. Ap­point­ment will be based on merit alone.


Additional Information


English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.

Hertfordshire County Council is currently undertaking a review of its pay structure and terms and conditions. The council is undertaking this review as part of its commitment to continuing to be an employer of choice, by ensuring that its pay and terms and conditions are relevant to future working practices. You can read more about this on our website

CS Roles Only: We expect all Children Services employees to fulfil Hertfordshire's Professional Promise for how children, young people & young adults with special educational needs and  / or disabilities and their families should be treated. It is our agreement to place families and children at the centre of what we do, and helps parents and carers to understand and be able to hold us to account for how we provide our services. For further information please visit:‘Professional Promise’