Team: Environmental Services
Job Family: Providing CBG8
Salary: £24,920 - £27,661 per annum
Hours: Full time, 37 Hours per week
Base Location: Working from home and any CBC offices, including Priory House, Shefford. You will be expected to attend a CBC office location on a monthly basis, and as needed to carry out your role
Contract Type: Hybrid - Permanent
Closing Date: 28th August 2022
Interview Date: To Be Confirmed
Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest growing areas in the country.
As a council we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it’s all about our 289,000 residents. We’re totally focussed on helping to improve their lives and making Central Bedfordshire a great place to live and work.
This is a great time to join us on our journey.
More about the role:
Here in Environmental Services, we’re committed to ensuring Central Bedfordshire is a great place to live, work and visit. We achieve this by managing several large-scale, high cost public-facing services that enhance our area, including waste collection, waste disposal, four Household Waste Recycling Centres, street cleansing and fly tipping, grounds maintenance and weed spraying. You’ll find your greatness as you play an integral role in delivering these services as part of a proactive team.
We are looking for two Environmental Services Officers to join our team. You will be part of a small team essential for ensuring the quality and cost effectiveness of a range of high value, high profile, contracted out services. Key areas of activity will include on site monitoring, complaints investigation, resolution and problem solving and addressing under performance as well as driving forward waste reduction and minimisation principles. You will be out and about in the community on a daily basis, travelling around a specified area of Central Bedfordshire, ensuring that the council’s statutory duties are fulfilled, addressing underperformance and working pragmatically with contractors and other parties to resolve issues. You thrive keeping customers and other stakeholders informed and engaged in the services available to them, and will have a natural desire for customer satisfaction. Some weekend working, as part of a rota, may be required.
Educated to a good standard, and/or with good experience in a similar role, you’re an effective communicator probably already dealing with a wide range of stakeholders, and used to a professional, knowledgeable and proactive approach, with the ability to communicate at all levels. You will have excellent level of literacy and numeracy and a calm and patient approach to dealing with suppliers and contractors. Knowledge of the waste and environmental sector and contracted services coupled with good knowledge of the Central Bedfordshire area is beneficial.
Join us, and you’ll get the chance to gain insight and knowledge in environmental based services and contract management whilst working with other team members. You’ll also find your own greatness as you influence the effective delivery of waste and environmental services.
What we can offer you:
As well as joining a friendly, dedicated, and hardworking team you will have access to numerous benefits, including:
- Hybrid working arrangements as appropriate. We recognise the importance of supporting our employees to balance their home and work life and to be able to work in the most efficient way. As a hybrid worker you will be able to work from home with access to any CBC location.
- A £250 one off hybrid worker payment, helping you achieve a safe and suitable work space at home
- Support to work from abroad for up to a month a year where appropriate
- Generous family friendly policies and practices
- A supportive and inclusive environment that values and celebrates differences
- Staff network and support groups
- Annual leave allowance 24 days + statutory holidays rising to 31 days with length of service.
- Local Government Pension Scheme (LGPS). This is a valuable part of our rewards package for employees and includes Life Assurance: click here
- An Employee Assistance Programme offering support to all employees through workplace changes as well as other work, family and personal issues
- Training and Learning offer – we have access to hundreds of courses and role specific training is also available
- Access to discounts from local and national retailers
Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire 'A great place to live and work’.
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
You will be expected to demonstrate how you meet the key accountabilities and competencies detailed within this Environmental Services Officer Recruitment Pack
For an informal discussion about this position, please contact: Harry Adams-Rimmer at Harry.Adams-Rimmer@centralbedfordshire.gov.uk or call 0300 300 6308
For queries related to the recruitment of this vacancy, please contact: The Recruitment Team at email@example.com
Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.
Central Bedfordshire Council is an equal opportunities employer. We are committed to improving the diversity of our workforce to better reflect the communities we serve. Therefore we welcome applications from everyone. In addition we are a Disability Confident employer, we are working to become a Disability Confident leader in our community.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
If you require assistance to apply for our roles, help with writing your CV, interview techniques or careers advice please contact our team of careers advisors at firstname.lastname@example.org Our service is confidential, impartial and free for all.