This Vacancy has closed.
Individual Placement & Support (IPS) Employment Outreach Worker
  • Employer: Medway Council
  • Reference: REC2015RS
  • Published: Thu 04/08/2022, 10:27 AM
  • Closing on: Sun 25/09/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Range 4 £26,874 per annum
  • DBS Check: Enhanced
  • Location: Mobile - Works from different locations; Gun Wharf; Client's Homes or Business, Kent

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Individual Placement & Support (IPS) Employment Outreach Worker

Please note this is fixed term contract/ secondment opportunity for 1 year.


Previous applicants need not apply.

An exciting job opportunity has come up within the Community Support Mental Health Outreach Team, Medway’s Adult Social Care.

We are recruiting to a Supported Employment Outreach Worker, using the Individual Placement & Support (IPS) principles to deliver Supported Employment to help clients with severe mental illness obtain meaningful employment.

The post-holder will be embedded and a team player in the Community Support Mental Health Outreach Team and work closely and in collaboration with Medway adult social care colleagues and all partner agencies. You will adhere closely to the principles of the IPS model in supporting people into employment.

The IPS-supported employment outreach worker will support and work with clients to identify their employment needs and then actively support them to achieve their employment goals, engaging regularly with employers directly to secure jobs. We focus on people’s strengths and potential, working with clients who want to find work regardless of their experience level and background. We do not use the phrase “job ready” as the only criteria is whether someone wants to get a job. 
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given), providing person-centred support. This will be from supporting them in writing a CV, to their interview.

The successful candidates will deliver the Supported Employment by using the IPS principles. This will see you focus on motivating, supporting, and providing person-centred advice and guidance to people receiving support to enable them to move into suitable and sustainable work. As well as a good understanding of people with mental health problems, you will need to have experience in networking/liaising with local employers and the initiative to develop and promote a service.

 An essential part of this role is to have:

Excellent motivational, presentation and listening skills, these are essential too, as is a willingness to travel in and out of the local area of the catchment area of Medway. The post holder may need to work outside of office hours. You need to be customer focused, well organised and collaborative in the approach, you need to be a great administrator too. Indeed, you pride yourself on your word processing skills and ability to keep accurate computer records/use a database.

You need to have experience of being a support worker and having worked in the employment advice field, this is essential; it is also important that you share our commitment to supporting people to find the right job for them.

The successful candidate will be expected to have a flexible approach to working to ensure effective service delivery.

A good understanding of mental health issues and the impact this can have on individuals

You will need to adhere to administrative and data capture protocols that record the progress of individuals and keep accurate and complete records of casework. Ensure that effective monitoring and evaluation systems are adhered to and keep abreast of changing practices.

To work independently, reliably, and consistently to deliver effective IPS practice.

Good understanding of Department and Works, (DWP benefits)

Ensure that all relevant organisational and in-house policies are implemented such as Information Governance, Safeguarding, Health, and Safety including undertaking risk assessments.

You will need to be able to work on your own but be part of a wider team

You will need a full driving licence and a car for work. 

This role is an exciting opportunity to support individuals to gain competitive paid employment.

So, are you ready to take on this rewarding role that comes with some great benefits, if you would like to help make a difference and meet the above, we would like to hear from you.

Please see the job specification for more information. You will be shortlisted against the essential criteria.

In return we offer you:

  • Generous annual leave entitlement
  • Generous local government pension scheme package
  • Access to wider training and development qualifications
  • Flexible working scheme
  • Travel plan discounts
  • Car Benefit Scheme from Tusker
  • Access to CAREFIRST advice & counselling service
  • Employee discount scheme for national and local retailers


Our organisation:

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.

We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.

Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.

If you would like to find out more about the post please contact Rebecca Frier or Terry Unsworth, Supported Employment Outreach Workers within CSMHOT on telephone number 01634  331877 or Jenny Bartlett Manager of CSMHOT, Project lead for the Supported Employment (SMI)01634 331887

Interviews are likely to be held virtually via Microsoft Teams.  Full details on how this will work will be sent to you, if your application is successfully shortlisted.    

Important Information-

Applicants must be able to demonstrate all essential requirements as listed in the job profile


Equal Opportunities Commitment Statement

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.

For further information please refer to the Medway information pack available as a download or to view online

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.  All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

Please visit for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.

We reserve the right to close this vacancy at any time prior to the closing date.