An exciting opportunity has arisen to join Income Maximisation and Welfare Team as a Specialist Advisor. We are a dynamic and multi-talented team responsible for dealing Council Tax, Business Rates and Housing Benefit Overpayments and we are looking for someone to assist within the Income Maximisation environment.
You duties will include but not limited to:
- Managing and dealing with complex cases. Acting as a single point of contact providing customer focused specialist Council Tax and Business Rates advice.
- Working with the Senior Specialist Advisor to ensure compliance to statutory regulations and professional codes of practice
- Providing training where required to the operational teams
- Managing and reporting on projects relating to the improvement of the service
With good communication skills, you will be proactive and have a strong commitment to the provision of excellent customer service. You will be results driven with a willingness to assist others within the team whenever possible.
If you want to take the next step in your career, then please apply.