This Vacancy has closed.
Property Project Personalisation Manager
  • Employer: Royal Borough of Kensington and Chelsea
  • Reference: RBKC/22/210841
  • Published: Fri 09/09/2022, 16:04 PM
  • Closing on: Sun 25/09/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: £37,260 - £45,381 per annum
  • DBS Check: Yes
  • Location: Kensington & Chelsea

Vacancy Location

More Information

Property Project Personalisation Manager

About Us:

Creating high-quality and carbon-neutral homes for residents

The Grenfell Tower tragedy resulted in the loss of 72 lives and caused significant trauma for the survivors and bereaved. It also resulted in a permanent loss of people’s homes.

Grenfell Housing Services manages the new homes in which former residents of Grenfell Tower and Grenfell Walk now live in. We provide a bespoke housing management service to these residents, of which repairs and maintenance of homes and communal areas is a key part.

As well as ensuring that homes are personalised to meet the needs of each household, we also seek to maximise safety and aim to ensure that all homes are carbon-neutral by 2030.

The Role:

Leading a range of property refurbishment projects, you will be the central point of contact for residents whose homes are going through major works and disruption.

You will be required to capture and communication resident refurbishment preferences, assertively client contractors, and post-inspect works.

The role provides an opportunity to set a new standard for high quality social housing, responsiveness, and resident focus.

Please refer to the Job Description for more information.

About You:

You will need experience of being responsible a number of major works projects, understand and able to support decanting residents, and a strong attention to detail.

You will have experience of working with contractors to ensure works are completed to specification, in time, and on budget. 

Well organised and able to adopt robust project management practices, you will be equipped to deal with a busy workload and keep track of numerous projects and able to report to senior management on a regular basis. You will engage and update residents with empathy and be a key point of coordination for wider council services.

You will be passionate about making a positive impact in delivering secure, well-maintained homes, improving the physical and mental health of the residents we serve.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

Application process

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form. 

Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.