This Vacancy has closed.
Performance Improvement Officer
  • Employer: Babergh and Mid Suffolk District Councils
  • Reference: BMS/22/210874
  • Published: Fri 09/09/2022, 18:23 PM
  • Closing on: Fri 30/09/2022, 13:00 PM
  • Working Pattern: Full Time, Job-Share, Part Time
  • Hours: To be confirmed
  • Salary: £30,095 - £35,336 per annum (pro rata for part time)
  • DBS Check: No
  • Location: Suffolk

Vacancy Location

More Information

Performance Improvement Officer

Full time, part time and job share opportunities will be considered.

  • Would you like to join our newly created Policy, Performance, Insight, Risk and Improvement Team?
  • Are you ambitious and creative with the desire to improve wellbeing for communities by improving services?

If so, we would love to hear from you.

About the role

Our councils are highly ambitious and want to see significant improvement for the wellbeing of our residents and communities. The creation of the Policy, Performance, Insight, Risk and Improvement Team is central to driving our improvement journey.

A new Outcomes Framework provides the golden thread between our strategy and business planning arrangements. It links the Corporate Plan, the six strategic priorities, the service plans and personal plans. It drives our new performance management approach, embedding a more comprehensive culture of performance challenge and improvement aligned with finance and risk reporting.

We want you to lead on performance improvement, including:

* to establish policy and procedures on data quality

* to establish a data assets register linked to the outcomes and performance framework

* development of external benchmarking against the outcomes and performance framework

* helping to develop, design and implement the corporate balanced scorecard for the Senior Leadership Team and Cabinets

* supporting corporate performance reporting

* helping to develop and maintain the councils’ key performance indicators.

About you

We are looking for someone who is passionate and driven by performance improvement.

You are likely to be educated to degree level in a business or performance-related discipline (or have gained equivalent knowledge through professional experience), with relevant work experience in performance improvement.

You will:

  • have gained experience of performance benchmarking and working with senior managers to identify business requirements for automated business intelligence reporting
  • demonstrate experience of developing data quality policy, standards and procedures as well as development of data asset registers.
  • have proven knowledge of the regulatory framework around people data and data protection in handling, storage and reporting which is essential as well as knowledge of building reports using Power BI.

About us

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

The Benefits of working with us:

* Great opportunities for learning and development.

* Suffolk Coaching and Mentoring Partnership

* Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years' service, plus bank holidays).

* Competitive Local Government Pension Scheme.

* Wellbeing Support Program

* Employee Assist Program

* Health Care Options.

Visit our Employee Benefits page for further information:

Our ways of working:

We are committed to working in a more hybrid way, with a mix of office, home, and remote-based working (business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

To find out more:

For an informal discussion about this role, please contact Jane Kennedy, Corporate Manager - Policy, Performance, Insight, Risk and Improvement,

Babergh and Mid Suffolk District Council is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.