This Vacancy has closed.
Quality Officer - Quality & Safeguarding Adults Team
  • Employer: Reading Borough Council
  • Reference: DAC0239
  • Published: Fri 16/09/2022, 15:39 PM
  • Closing on: Sun 02/10/2022, 23:38 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £32,798 to £35,336 Per Year
  • DBS Check: Enhanced
  • Location: Reading, Berkshire

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Quality Officer - Quality & Safeguarding Adults Team

We are looking to appoint 2 Quality Officers to join the Quality & Safeguarding Adults Team (SAT).

The Safeguarding Adults Team is responsible for ensuring that agencies who provide services to people who need support are doing so safely, with dignity and promoting the person’s independence and autonomy. 

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

The Quality Officers are new exciting new roles in the Safeguarding Team and will support this element of the SAT’s work by; developing relationships with provider services, monitoring those services to evaluate their effectiveness and provide support to develop and maintain best practice. 

The Quality Officers will play a key role in recognising when a service is not meeting the standards expected of them and, working within a multi-agency strategy group, support a comprehensive response by the Local Authority.

If you live here, work here or just visit, you will already know Reading is a great place and at Reading Borough Council we’re dedicated to making it even better. Key to this is ensuring our workforce is equipped for the challenge – this is where you come in.


About the Role

We are looking for candidates who have previous experience working with people with support needs or who have transferable skills and experience.


You must be able to demonstrate:

  • Knowledge of social care
  • excellent communication skills
  • ability to gather and analyse information
  • ability to identify and prioritise risks
  • ability to identify and prioritise safeguarding issues
  • excellent organisational skills and flexibility
  • excellent IT and typing skills
  • excellent teamwork skills.


When applying for this post, please ensure that your application explains, with examples, how you meet the person specification in the Job Description as this is the shortlisting criteria. 

Our offer
Flexible/Hybrid working – you will be able to work from home or at the Civic Offices.  You will be required to travel around Reading from time to time as you will need to do face to face visits.  You may occasionally be required to work with providers commissioned outside of the Reading area.

A competitive salary alongside a range of benefits including:

  • Generous holiday entitlement – starting from 24 days holiday each year plus bank holidays - with the option to buy additional leave
  • Maternity, adoption, parental and sick pay
  • Local Government Pension Scheme (LGPS)
  • Life Assurance - three times your annual salary (for members of the LGPS)
  • Cycle salary sacrifice scheme
  • Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement
  • Excellent comprehensive staff induction, training, supervision and support packages
  • Laptop and mobile supplied


You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.

Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our corporate values and behaviours guide how we will achieve this:

Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do.

Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential.

Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way.

Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed.


To learn more, please contact: Jo Wilkins (Safeguarding Adults Team – Team Manager) – or 0118 937 6550.


Closing date: Sunday 2nd October 2022

Interview date: To be confirmed

Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.