Technical Support Officer (Arboriculture)
  • Employer: Brighton & Hove City Council
  • Reference: orbis/TP/145282/27062
  • Published: Wed 14/09/2022, 0:00 AM
  • Closing on: Sun 09/10/2022, 0:00 AM
  • Working Pattern: Part Time
  • Hours: 22.5
  • Salary: £22129 - £22571
  • DBS Check: No
  • Location: Stanmer Workshop

Vacancy Location

More Information

Technical Support Officer (Arboriculture)

Job introduction

Do you value the city’s greenspaces and collection of trees? Do you enjoy solving problems using a range of information sources? Can you communicate sensitively with a wide range of people? Do you want a job that presents different opportunities and challenges every day?

If so, this role in our Cityparks Administration Team might interest you!

About the role

As an Arboriculture Technical Support Officer, you will work as part of a small team of officers who provide the service of managing trees across the city, including the National Elm Collection and Elm Disease Control, maintenance of street and parks’ trees, Ash Dieback control, Tree Preservation Orders and Tree planting and donation schemes.

This role is part-time (Mondays – Wednesdays), working alongside our Technical Support Officer who works Wednesdays to Fridays. 

We are seeking a committed, resilient, and well organised team player to join our friendly Arboriculture Team, delivering a professional, exceptional service to members of the public, council officers, Councillors and contractors. You will be the main point of contact for customer service enquiries, providing advice, support, information and signposting on a wide range of issues.

You will be great at helping people and working under pressure. You will be experienced of communicating with differing audiences, at times discussing difficult issues with customers and doing so supportively and empathetically. The ability to work accurately, maintain information on databases and to keep good written records is paramount. You will have previous experience of accessing information from multiple sources to provide responses to complex queries.

The ideal candidate will have experience of working to deadlines to ensure statutory documentation is correct, updated and communicated and to follow through on orders to ensure work is completed on time in line with departmental processes.

This is an exciting time to work in Cityparks. The Arboriculture Officers have a wide ranging remit for looking after our city’s trees and investing in their future  and there will be opportunities for you to contribute to this and make a difference to our city.

You will be given a comprehensive induction to the role, where you will be fully supported by the existing team

This role will be based at our office in Stanmer Park, Brighton, with the option to work from home on occasion.  We will support individuals to achieve a better balance between work and home, and to take advantage of the flexibility available wherever possible to support individual circumstances.

Interview date: Week Commencing 17th October 2022

For an informal discussion, please contact Joanne Pickering, Cityparks Administration Team Leader on 01273 291610 or Peter Small, Arboricultural Manager on 01273 294395.

As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (CV guidance ( and Shortlisting questions guidance ( as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.

We offer the opportunity for the suitable candidate to choose to  work in a hybrid way. Your specific working arrangements will be subject to team and service working arrangements already in place alongside Government guidance.  Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

For more information about our values and the benefits of working at the council, visit Why work for us (

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, female or trans as these groups are currently under-represented in our Directorate workforce.

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