This Vacancy has closed.
Service Link Officer, Adult Disability Service
  • Employer: Hertfordshire County Council
  • Reference: HCC20015
  • Published: Wed 21/09/2022, 9:25 AM
  • Closing on: Sun 02/10/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £28,226 with the opportunity to progress to a maximum of £30,984 pa (pro rata for part-time)
  • DBS Check: Yes
  • Location: Hemel Hempstead , Hertfordshire

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Service Link Officer, Adult Disability Service

Job Duties:
An exciting opportunity has arisen for a Service Link Officer, to work within the Business Support Team in the Adult Disability Service.

You will work closely with frontline social care workers and managers to investigate and resolve complex financial queries relating to service user care charges in line with current government legislation. You will also provide support to the Care Team on appointeeship and deputyship cases.

Working as part of a team you will share the responsibility of completing preventative work to ensure income generation. You will also be responsible for monitoring and resolving debt recovery issues.

You will need to be an excellent communicator, both written and verbal, proactive with the ability to change your approach dependent on the audience. This is vital given you will have regular contact with service users and their families as well as partnership agencies, such as Care Providers and the NHS.

In the current situation, there is a need to be flexible and adaptable to changing circumstances. We encourage smart and hybrid working with the benefit of a laptop, so you have the option of working remotely and in the office.   

Working for Hertfordshire County Council you will receive a generous annual leave entitlement plus paid bank holiday. We offer a comprehensive induction and training programme, career progression opportunities and Local Government Pension Scheme.

Upon joining Hertfordshire County Council, you will have access to flexible working arrangements, Herts Rewards which gives discounts and cashback on over 800 retailers and services. This also includes a childcare voucher scheme, car share scheme, cycle to work scheme, purchased annual leave scheme, an Employee Assistance Programme, and many other lifestyle, wellbeing and financial benefits.

Closing Date: 2nd October 2022
Interview Date: TBC

For an informal discussion and more information please contact: Adaeze Ihedioha Business Support Manager on 01442 453652.