Team Administrator required to join our experienced and dedicated team for 6 months to support the team with administration work whilst we introduce new computer systems.
You will have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service whilst still managing to meet statutory deadlines. This role involves the use of various computer packages and you will provide customer-focused information to people who contact the team. It is an advantage to have excellent minuting skills as the role requires minuting meetings.
About the role
As an administrator in the Blue Badge and Concessionary Travel Team, you will be dealing directly with customers who are applying for Blue Badges and Concessionary Bus Passes. You will be speaking to customers on the telephone and via email, and will have the ability to explain what we need from our service users in a tactful and sensitive way.
Key skills you can offer:
- A flexible, adaptable approach to work with ability to multi task effectively according to business priorities
- Ability to deal with confidential information tactfully and with discretion
- Accuracy and attention to detail
- Experience in business support duties including arranging meetings, and taking minutes which may be of a complex nature .
- Competent in working with Outlook and Microsoft Office packages
- A passion for achieving Equality for all
We value having a diverse team and the knowledge and experience that individuals from different backgrounds bring to the role and the council.
Fixed term for: 6 months
Interview date: TBC
For an informal discussion, please contact any of the team leaders Sarah, John or Flora at BBCTteamleaders@brighton-hove.gov.uk
As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.
We offer the opportunity for the suitable candidate to choose to work in a hybrid way. Your specific working arrangements will be subject to team and service working arrangements already in place alongside Government guidance. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, female or trans as these groups are currently under-represented in our Directorate workforce.