The starting salary for this role is £ £8,634.17 per annum (pro rata to £20,722 FTE) working 15 hours per week, based at Staines and Shepperton.

We are looking for a friendly and enthusiastic person to help us promote and deliver a first class and transforming library service for the people of Surrey.

We are looking for someone to join our team of library assistants working in the Staines area. We're looking for people with a love of stories, and a passion for helping people, who will enjoy a varied and rewarding environment.

Educated to GCSE level or equivalent, the successful applicant will have good computer skills, with the ability to support library customers with MS Office and other IT applications. Library Assistants also deliver children's activities including Rhymetimes and Storytimes, and support other library events, for example author talks, community outreach, and the promotion of themes throughout the year. In the absence of a senior member of staff they take responsibility for the building and the day-to-day delivery of the service. They also support weekend staff, volunteers, and volunteer activities.

We are looking for the following key skills from potential applicants:

• Knowledge of using Microsoft Office packages 
• Ability to use initiative and work under pressure with accuracy 
• A basic understanding of working in a library 
• Ability to manage time and workload 
• Positive working attitude towards training and development.

To be shortlisted to interview for this position your application will clearly evidence:

• Experience of working within a customer service environment
• An ability to work effectively under pressure in a busy multi-tasking environment, independently as well as part of a team
• An interest in, and an enthusiasm for, books and reading, information delivery, and virtual services
• Flexibility towards work patterns.

Library Assistants at Staines Library will be regularly scheduled to also work at Shepperton Library as a lone worker, occasionally supported by volunteers. They will also regularly support other libraries in the local area and travel to other locations to support the wider library network as required. The libraries at which this role will most often work will be Ashford, Chertsey, Egham, Shepperton, Staines, Stanwell, and Sunbury.

If you thrive on variety, have excellent customer care and communication skills, and are willing to have a go at a wide range of tasks, you will find this an enjoyable and satisfying role.

This role operates on a two-week rota basis with an average of 15 hours per week. One week may have more hours than the other to fit in with operational requirements. An indicative timetable is:

Week 1: Mon 2-5, Tue Off, Wed Off, Thu 10-5, Fri 10-5, Sat Off

Week 2: Mon Off, Tue 4-7, Wed Off, Thu 10-5, Fri 10-5, Sat Off

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

The job advert closes at 23:59 on 23/10/2022.

Interviews will take place on week commencing 31/10/2022

Contact Details

For an informal discussion please contact Rachel Hales by e-mail at rachel.hales@surreycc.gov.uk.

We look forward to receiving your application, please click on the apply online button below to submit.

Benefits

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave (pro-rated for part time roles), rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.