This Vacancy has closed.
Tenant Engagement & Wellbeing Senior Specialist
  • Employer: Folkestone & Hythe District Council
  • Reference: H&O/22/212675
  • Published: Fri 23/09/2022, 14:46 PM
  • Closing on: Mon 17/10/2022, 9:00 AM
  • Working Pattern: Flexible Hours, Full Time
  • Hours: 37 hours per week
  • Salary: £44,845 - £50,305 per annum (Grade H) plus £3900 pa car allowance
  • DBS Check: Enhanced
  • Location: Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY, Kent

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Tenant Engagement & Wellbeing Senior Specialist

Experience the extraordinary with a move to Folkestone and Hythe District Council (F&HDC)!

We are looking for an experienced, housing management professional, that understands the complex needs of social housing residents, especially the health and wellbeing of vulnerable older tenants, and is committed to meeting those needs by engaging and communicating effectively with residents.

The postholder will lead a small Independent Living (Sheltered Housing) team along with a dedicated Tenant Liaison Specialist, in promoting tenant engagement as an integral part of shaping service delivery, continuously improving performance, and with Health & Safety and tenant wellbeing at the forefront of the service.

Our mission is to create a world-class Housing landlord service – with the tenant at the heart of everything we do.

This is a rare opportunity to help shape the design and delivery of our housing service for the benefit of our residents. The social housing sector is changing and the role of the tenants’ voice, customer insight and consultation has never been more important than now. We will expect you to be up to date with changes to relevant policy, regulation and legislation and provide that expert advice across the Housing team and to work in close collaboration with the wider Council teams.

We can offer you a chance to thrive, develop and make a lasting impact on Folkestone and its surrounding areas.

  • Enjoy the beautiful coastline and countryside of Folkestone and Hythe District, with the creative cosmopolitan town of Folkestone only 54 minutes from Central London by high-speed rail.
  • Take advantage of a workplace that truly embraces and encourages flexible working to achieve an enviable work/life balance.

If you’d like the chance to fast-track your career development by working on a range of unique challenges and opportunities, please do apply for this post. Alternatively, if you’d like an informal chat email our Chief Officer, Housing, Gill Butler at to arrange a suitable time.

The closing date for receipt of applications is 9.00am on Monday 17th October 2022.

Interviews will be held during the week commencing 24th October 2022.