Customer Service Adviser
  • Employer: Hinckley & Bosworth Borough Council
  • Reference: R59
  • Published: Fri 23/09/2022, 15:13 PM
  • Closing on: Sat 15/10/2022, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Grade 4, £20,444 up to £23,484 per annum pro rata (Pay award pending)
  • DBS Check: Yes
  • Location: Leicestershire

Vacancy Location

More Information

Customer Service Adviser

An exciting opportunity has arisen to recruit a Customer Service Advisor. We require a candidates who is committed to providing excellent customer service. You will be friendly and diplomatic, with good communication skills and enjoy working with the public.
As part of a dedicated team, working in a highly pressurised environment, you will ensure the delivery of a first class and professional front line service either by telephone or face to face. 
You will handle requests which range from receiving visitors to complex enquiries about council services including Housing and Council tax benefit.
Experienced within a customer service environment and educated to GCSE level or equivalent, you will be an excellent communicator and possess accurate IT skills.

How to Apply

For an informal discussion about this exciting opportunity please call Laura Blain, Customer Services Manager on 01455 255987
To apply online go to https://www.hinckley-bosworth.gov.uk/jobsandcareers  or for an application pack call  01455 255836 quoting reference: R59
Closing date: 15 October 2022 Interview date: To be confirmed 
We welcome applications from all the community
Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays
Reasonable workplace adjustments are considered for all roles

Apply Now