This Vacancy has closed.
Community Housing Assistant
  • Employer: Home Group
  • Reference: 221335
  • Published: Tue 11/10/2022, 16:40 PM
  • Closing on: Wed 12/10/2022, 16:41 PM
  • Working Pattern: Full Time
  • Hours: FULLTIME
  • Salary: Salary £19,360 to £21,239 per annum (£9.90 to £10.86 per hour) plus great benefits
  • DBS Check: Yes
  • Location: Maryport (Irish Street)

More Information

Community Housing Assistant

Community Housing Assistant

Permanent, Full Time (37.5 hpw) although part time wil also be considered

£9.90 to £10.86 per hour (£19,360 to £21,239 per annum ) plus great benefits

Hybrid working: from home and across the local community - either Whitehaven, Wigton or Maryport - let's us know which area you would prefer

Empowering customers to live rewarding and happy lives. That?s when it hits home

We have a fabulous job opportunity for you to join our brilliant team as Community Housing Assistant. Your role in a nutshell is to make our customers happy!  You?ll support our Housing Managers in managing our estates and ensuring our customers receive a brilliant service, supporting them and our local communities to thrive. 

But it?s so much more than that!  It?s not just about providing our customers with a home; it?s about building relationships and making sure we always deliver on our customer promise.  You'll also collect rents, chase arrears, fill void properties, and deal with any anti-social behaviour.  You?ll also support safety and compliance checks and ensuring that we meet our targets.You can find out more about the role in our Community Housing Assistant job description

It really is a great place to work!  In fact, did you know Home Group is 5^th best to work in the UK (non-profit & charity organisations)? But don?t just take our word for it, here?s what our colleagues have to say - 10 reasons to love working at Home Group

About you

You'll be fantastic at delivering excellent customer service and will use your creative spark and eye for detail to ensure our properties and environments are safe, secure and well managed.  You?ll be able to build rapport quickly and be empathetic.  It would be brilliant if you have an understanding of housing management, housing law and universal credit too, if not don?t worry as we will support you with that!

As you will be working across your local community, you ideally will be able to drive and have access to a vehicle insured for business.  We?ll pay your mileage for your travel at work. 

We?ll need you to have a current Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for this before you join if you don?t have a transferrable one.

Be yourself at Home 

Home?Group?is?committed to?tackling?prejudice and discrimination, not just for our customers, but?for our?colleagues too!?We?re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We?recognise and celebrate our differences, together we make Home Group a great place to work!

Where and when you will work

You?ll work across a community patch which will either be Wigton, Maryport and Whitehaven ? let us know which patch you would prefer.  The great news is that you have the flexibility of working from home, one of our local offices and across the local community.  

Hours are typically Monday to Friday with the occasional evening or weekend.  

What?s on offer?

  • You?ll have a fantastic induction with ongoing learning and support so you?ll be the best in your role and continue to grow.
  • 33 days annual leave (inc. bank holidays), rising up to 38 days. Fancy more? You can buy up to five further days!
  • Access to over 800 high street discounts (food shopping, holidays, restaurants, cinema and lots more), interest free loans, discounted breakdown cover and payment plans to purchase the latest IT gadgets.
  • Generous pension scheme, Life Assurance and 3x death in service benefit
  • Enhanced maternity, adoption, parental leave and pay.
  • Competitive salaries, annual pay awards and a mutual bonus payment.

These are just some of the other ways we?ll reward you. Find out more here - benefits and rewards!

Applying for this job 

Don?t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just click on the link to the vacancy on our website, upload your CV and covering letter ? easy as that!  If you need them, we?ve also got some great templates to help you.