Brighton Centre - Casual Venue Steward
- Assist venue Managers in effecting any emergency evacuations from the venues by directing persons in the venue to designated exits.
- To assist any visitors to the venues with any special access requirements with regard to both egress and access to the venue including specific training on evacuation equipment.
- To guard exits / doors during event preparation and break down days ensuring the security of the venue and event is maintained.
- Ability to communicate effectively with a wide variety of members of the wider community
About the role
We are therefore seeking additional enthusiastic individuals to provide our visitors with excellent customer care during their visit.
Stewards are the first point of contact for visitors and users of the venues and create a welcoming presence. You will need to become familiar with seating configurations relating to each event held so you can direct and assist visitors to their specific seating allocations, while always ensuring their safety. You should have previous customer service experience, excellent communication skills, be able to work alone or as part of a team.
Working Pattern: This casual role has no set hours. Shifts consist of daytime, evenings, weekends, and public holidays.
Shortlisting and interviews will be taking place on a frequent/monthly basis so please put in your application as soon as possible.
For an informal discussion, please contact Michael Kirman-Marcham (Michael.Kirman-Marcham@brighton-hove.gov.uk) or Tanya Ashdown (firstname.lastname@example.org)
As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.
For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, female or trans as these groups are currently under-represented in our Directorate workforce.