This Vacancy has closed.
Concessionary Travel Co-ordinator
  • Employer: Camden Council
  • Reference: 1718
  • Published: Tue 29/11/2022, 15:40 PM
  • Closing on: Thu 29/12/2022, 15:40 PM
  • Working Pattern: Full Time
  • Hours: FULLTIME
  • Salary: £40,000 - £49,999
  • DBS Check: No
  • Location: London

Vacancy Location

More Information

More about this employer

Concessionary Travel Co-ordinator

Starting salary: £40,652
Job Level: Level 4, Zone 1
Work Location: York Way Depot, Freight Lane, London N1C 4BE
Hours per week: 36
Contract type: Permanent
Closing date: Thursday 8th December 2022
Interviews to be held: Week commencing 12th December 2022
Role is depot based and includes face to face interaction with residents


About us

Camden is listening to everyone, including you.

We’re giving a platform to people inside and outside our community. Because, we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all

About the team

Camden Accessible Travel Solutions (CATS) is the Council’s in-house transport service. CATS sits within Environment and Sustainability and is part of the Supporting Communities Directorate within Camden Council.

CATS is based within York Way Depot, in King’s Cross, London. The service is responsible for a wide range of transport related services including; the provision of accessible buses for children and adults, taxi bookings, fleet maintenance, an MOT service, Driver training, fuel provision and manages a range of concessionary travel schemes.

The role

The role of the Concessionary Travel Co-ordinator is based within the Concessionary Passes & Badges Team which uses eligibility criteria to assess residents for a range of statutory and non-statutory travel assistance schemes. The team processes applications for new members; renewals for existing scheme members and oversees a comprehensive appeals process.

The Concessionary Travel Co-ordinator will plan the day to day activities within the Concessionary Passes and Badges Team including workflows for Freedom Pass, Blue Badges, Taxicard, Disabled Drivers Assessment, Plusbus schemes, ScootAbility and other statutory and non-statutory travel assistance schemes that may fall within the remit of Concessionary Travel and will also be expected to assist in developing work programmes, project plans and training programmes for the CATS Service with a focus on leading service improvement projects for the service.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

About you

To find out more about what it is like to work at Camden, meet some of our People by visiting ''.

To be considered for this exciting opportunity the successful candidate must be educated to Degree level or possess substantial experience in a similar post. You will have demonstrable experience of managing a busy team within a demanding environment; working to distinct deadlines and timeframes for delivery of work. You will possess an in-depth working knowledge of various travel assistance options alongside managing budgets, which offer creative travel solutions for customers. The ideal candidate will be adept at assessing and managing risk and of working within safeguarding policies and procedures.
Working for Camden

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting people, and we’ll redefine what a career can be.

At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Visit '' to see full details of our benefits.

Additional information

To view the Job Profile, please click HERE or copy and paste the below URL into your browser:

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the essential criteria listed in the Job Profile.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website or copy and paste the below URL into your browser:

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at or post to 5 Pancras Square, London, N1C 4AG