About Us:

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Resources department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. Do you have what it takes to help spearhead the delivery of our newly revamped Digital service?

We have an exciting opportunity to lead on digital accessibility and inclusion at the Council.

Reporting to the Technology adoption manager, the Accessibility lead will increase our understanding of the digital accessibility and inclusion issues that our users face, and the challenges that H&F have in responding to these user needs internally and externally. They will also lead on proposing feasible ways to address these issues.

You understand the challenges faced by users, you are their advocate in discussions with H&F services that employ digital and are passionate about accessibility and inclusion. Using your experience and knowledge in digital accessibility and inclusion to help embed inclusive Design Principles in the design and delivery of council digital services and solutions and, importantly, function as Digital services’ Accessibility Subject Matter Expert (SME) in relevant forums such as our Technical Design Authority. You will also ensure that H&F will successfully meet its legal obligations and contribute to the development of the H&F approach to enable vulnerable and potentially excluded users to access our digital services. Together, you will help us deliver the council's priorities through the innovative provision of digital and information services. Apply now for your chance to collaborate with us in this role.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

Role Responsibilities:

You will need to:

• Define and establish digital accessibility and inclusion best practice based on the Accessibility regulations, Inclusive Design Principles, the Web Content Accessibility Guidelines (WCAG), any other regulations and practices and standards to help ensure our content and external and internal communication platforms are accessible and, inclusive by design.
• Work with resident-led digital accessibility groups to drive a deeper understanding of user needs and using evidence-based decision making to enable the development of accessible and inclusive digital services.
• Contribute to the delivery of the Council’s Digital Inclusion Strategy.
• Challenge our service(s) and suppliers to embed accessibility across all our systems and contribute to the design and development of new processes to record and deliver reasonable adjustments.
• Challenge digital projects and programmes that do not comply with the Accessibility regulations and advise those programmes on what is required to achieve compliance; work with projects and programmes to help embed accessibility by design in all our digital services.

This is a permanent position.

Contact details for an informal discussion: Umit Jani, Technology Adoption Manager, 07741 979333, or via email: UMIT.JANI@LBHF.GOV.UK

Interview date: Week commencing 6 March 2023.