We are looking for a motivated and enthusiastic individual to assist our Temporary Accommodation Officer to help manage the council’s Temporary Accommodation & Private Sector Leasing service for homeless households.

Working in our small and friendly office this pivotal role will be responsible for working  alongside the Housing Options Team to assist people requiring temporary accommodation.

The role will involve closely liaising with our with temporary accommodation providers, arranging placements of interim accommodation and undertaking all aspects of temporary accommodation management including tenancy sign-ups, rent accounting, inventory inspections, day-to-day repairs, voids, dealing with licence /tenancy breaches and health and safety issues.

We are looking for a team player capable of working in a busy and varied environment, who will be customer-focused, empathetic with a natural aptitude for dealing with any situation. You should be highly literate and numerate with excellent communication, organisational and IT skills.

To be considered for this post you should have a knowledge and understanding of housing law, especially in relation to homelessness and housing management, aswell as an understanding of the welfare benefits system. You must hold a current driving licence and have access to a vehicle as some travel between neighbouring boroughs will be required.

We are a small local authority developing new and progressive approaches to housing service delivery. You will have exposure to a wide range of housing practices in your role and have an opportunity to gain valuable knowledge and experience in many areas of local authority housing operations.

In addition, we will offer training and support to further your personal and career development.

You will also benefit from 24 days annual leave + bank holidays (extended to 29 days after 5 years’ local government service), subsidised gym membership and car parking, entitlement to join the local government pension scheme and non-contributory life assurance.

To apply, please visit the Human Resources – current vacancies page on EHUB and complete an application form with a supporting statement explaining why you are the best candidate and what you plan to bring to the role. Please send these documents to Human Resources at the Town Hall or email to recruitment@epsom-ewell.gov.uk. If you would like to discuss this role further please email Annette Snell, Housing Solutions Manager at asnell@epsom-ewell.gov.uk

Closing Date:              Sunday 28^th May 2023

Interview Date:            Tuesday 6^th June 2023

Diversity statement