This Vacancy has closed.
IT Support Services - Infrastructure Technician Level 3 Apprenticeship
  • Employer: Brent Council
  • Reference: BC/19/105738
  • Published: Mon 05/08/2019, 12:28 PM
  • Closing on: Sun 08/09/2019, 23:00 PM
  • Working Pattern: Full Time
  • Hours: 36 hours per week
  • Salary: 15,000
  • DBS Check: No
  • Location: Brent Civic Centre, Engineers Way, Wembley, Middlesex HA9 0FJ, Brent

Vacancy Location

More Information

More about this employer

IT Support Services - Infrastructure Technician Level 3 Apprenticeship

Salary range: £15,000 p.a. inc.

Contract: Fixed term (18 Months)

Start Date: October 2019

Hours of work: 36 hours per week

Location: Civic Centre and other locations from time to time


Get ahead with an Infrastructure Technician L3 Apprenticeship at Brent Council  


Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.


The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.



The Post


Infrastructure Technician Level 3 Apprenticeship working in IT support Services team.

Work alongside qualified staff to learn skills to enable you deliver high quality IT Support services to three London Councils (Brent, Lewisham and Southwark). Gaining experience of a wide range of technologies working with specialist Technical teams, as well as First and Second Line (remote and on-site) support teams. Follow an established apprenticeship course of study gaining knowledge to complement the on-the job learning.

Experience various roles within the council to see how IT is used by other council employees.



Key Functionalities


To provide administration support for the IT Support services team.
IT Helpdesk support for shared services
Customer Service

Below is a link to the Apprenticeship Standard that you will be working towards.

Simultaneously undertaking a comprehensive study programme towards the Level 3 apprenticeship. You will gain valuable knowledge and skills which will be an asset to the council and your career. Our apprenticeship scheme offers significant assistance with training and provides the opportunity to improve skills for future career opportunities.


The Person


Keen to learn, you will demonstrate good communication skills, an understanding of good customer service, team work and an interest in developing a career in IT.

You will also need to show your interest in local government and the delivery of public services. We will also be looking for a flexible and positive approach to work as well as being reliable, punctual and willing to learn.


Closing Date: 8th September 2019- please note we may close this advert earlier

Assessment & Interview Date: September 2019



Qualifications Required


English and Maths level 2 is desirable, but not essential and can be added as part of the apprenticeship. However these must be completed prior to the end of the apprenticeship.
Good IT skills including knowledge of Microsoft Word, Excel and PowerPoint is desirable.


Additional Information


Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community.


Applications are particularly welcome from people with disabilities and LGBT (lesbian, gay, bi-sexual and transgender) applicants as they are under-represented across the council.


All organisations and individuals who work with children and young people, or are involved in providing services for them have a duty to safeguard and promote their welfare.


We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.


Before you join Brent Council, you will need to provide your National Insurance (NI) number and undergo a Home Office Standard I.D. check.


Please note CVs will not be considered as part of your application for this position. Please use the supporting information section of your application, stating why you are interested in this role. CVs are not required for this role and will not be reviewed.

How to Apply

Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

Apply Now